CloudWatch Omni, generally available since September 23, 2026, reorganizes CloudWatch around teams and applications, adds a dedicated experience for observing AI agents, built on OpenTelemetry, and investigations in natural language. What it covers, where it runs, and how it changes the case for a third-party APM.
An evolution of CloudWatch organized around teams and the applications they run, with automatic discovery of service dependencies and golden metrics.
OpenTelemetry-based collection, so instrumentation is portable.
Agent observability with an evaluation-driven workflow for frameworks including LangGraph, CrewAI, the OpenAI Agents SDK, the Vercel AI SDK and Strands.
AI-assisted investigation: questions in natural language, with the AWS DevOps Agent helping find root causes.
Telemetry across AWS accounts and Regions, and from Azure workloads.
IDE extensions for VS Code, Cursor and Kiro for instrumenting and debugging agents locally, without an AWS account for each developer.
Launched in US East (N. Virginia), US West (Oregon) and Europe (Ireland).
Book a free 30-minute call. You'll leave knowing what we'd do first and roughly what it costs, whether or not you hire us.
For teams whose systems are mostly on AWS, the gap between CloudWatch and Datadog or New Relic has narrowed: OpenTelemetry in, service maps, and AI investigation. The third-party tools still lead on breadth of integrations, cross-cloud dashboards and maturity. Because Omni uses OpenTelemetry, you can instrument once and send to both while you compare on your own data and bill.
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Book a free 30-minute call about it. Bring your setup and your bill; you'll leave knowing what we'd do first and roughly what it costs, whether or not you hire us.
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As of October 25, 2026. Provided as is, for general information, and accurate to the best of our knowledge on the date shown. Not legal, compliance, tax, financial or other professional advice. Prices, limits and vendor services change; check current vendor documentation before relying on anything here. Terms of use.