Pinpoint's engagement features (campaigns, journeys, segments and the analytics behind them) reached end of support on October 30, 2026. If messages stopped going out, a dashboard went flat or your app's analytics calls started failing, this is the triage: how to find every place you used Pinpoint, what still works under AWS End User Messaging, and what to put in place today, this week and this month.
AWS ended support for Amazon Pinpoint's engagement features on October 30, 2026. Teams that missed the notices tend to find out from a symptom rather than an email: a campaign that didn't send, a journey that stopped, an analytics chart that went flat, or errors from code that has run untouched for years.
From AWS's Pinpoint end-of-support announcement. Check AWS's current guidance for the exact API changes that apply to your code.
CloudTrail: filter event source pinpoint.amazonaws.com for the last 90 days. Every caller, every API, every role.
Your code: search for "pinpoint", "@aws-amplify/analytics", "Analytics.record" and "PinpointClient".
Your infrastructure code: search for Pinpoint apps, Amplify analytics categories and IAM policies that allow mobiletargeting actions.
Your bill: Cost Explorer for Pinpoint and End User Messaging, to see what was actually being used.
Your scheduled jobs: anything that created campaigns or exported segments on a timer.
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Pinpoint's segments, campaigns, journeys and analytics ended on October 30, 2026. Sending lives on as AWS End User Messaging and SES; orchestration moves to Amazon Connect, a SaaS tool, or something you build. Four paths, what each is good at, and how to choose.
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Amazon Pinpoint Ended October 30, 2026: What Stopped, What Keeps Working, and Where to Move
Pinpoint's engagement features (endpoints, segments, campaigns, journeys and analytics) stopped on October 30, 2026. SMS, voice, push and OTP sending keep working as AWS End User Messaging; email belongs on SES. What broke, what to check in your apps now, and the migration paths AWS recommends.
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As of November 7, 2026. Provided as is, for general information, and accurate to the best of our knowledge on the date shown. Not legal, compliance, tax, financial or other professional advice. Prices, limits and vendor services change; check current vendor documentation before relying on anything here. Terms of use.